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Choosing the Right HVAC Contractor

How to Choose the Right HVAC Contractor

Choosing an HVAC contractor isn’t an easy or simple task. After all, your HVAC system is one of the most expensive systems in your home. Comfort aside, a working HVAC system is a must-have if you have children and seniors. They are more sensitive to extreme temperatures. Units over 10-years-old may need a replacement. They may breakdown from wear and tear. Even newer unit need annual maintenance and checks to make sure it stays working. In any case, you’ll want to keep some things in mind as you go about selecting the best HVAC services.

1. Vetting HVAC Skills

Would you trust an unlicensed doctor with your family’s health? Would you trust your expensive car to an unlicensed mechanic? You want to make sure that the HVAC contractor or technician you select also has the correct forms. Training, licenses, and certifications get the job done while being safe and accurate.

Being licensed means that the contractor has a certain level of experience. This also means they hold the appropriate level of bonding and insurance. This insurance protects you if accidental injury or damages happen.

Certifications help make sure that the contractor has the experience and education needed. The National Comfort Institute’s Air Balance Certification makes sure technicians have training. These areas include max efficiency and comfort for testing and balancing installations. So, always ask what certifications any prospective HVAC company carries.

Experience can mean that a company has a good reputation. You shouldn’t rely only on years in business alone. A lot has changed in the HVAC industry over the last decade. Some of the best technicians are those who have a firm grasp on cutting edge technologies. This includes computerized controls. So, ask prospects what training they have to optimize installations and repairs. Ask what brands they carry, and what training they have within those specific brands.

2. HVAC Reference Checks

HVAC companies should provide you with references from other customers they’ve served. Here are some helpful questions to ask.

  • Was the job completed in a timely, organized, and professional manner?
  • Was there any issue with the budget or deviation from quotes and bids?
  • Were they respectful of privacy and property?
  • Did they show pride in their work, wear uniforms, and have a labeled work vehicle?
  • Did they test equipment to make sure it was in good working order and was efficient?
  • Were there any problems after service, and, if so, how did the company address it?

You can ask your friends, co-workers, neighbors, and local trade organizations for referrals. Be sure to ask them the same questions listed above.

Besides references, you can use the Better Business Bureau. This helps to determine if past clients have filed any complaints. It will also show the company’s BBB rating. Be wary of online reviews from private websites. Many reviewers are either paid by other HVAC professionals. This ruins the reputation of competitors. It also bolsters their own reputation.

3. HVAC Evaluation, Estimate, Quotes, and Special Offers

Be wary of HVAC companies offering you a quote or bid without looking at your home or equipment first. Why? It’s not possible to offer such without an inspection.

New installations need a thorough home evaluation. This is to find the best cooling and heating solutions. The technician will need to look at everything that could affect the HVAC system. Square footage, the number of windows, and duct systems, affect the unit size. Only then can the contractor offer an estimate or bid. It should always be in writing and itemized. This is so that you can compare all factors, such as warranties, costs, and efficiency data.

Don’t forget to look beyond prices. It’s common that the efficiency gains will lower fuel and electric bills. The equipment quality and warranty extends the life of the system. It also reduces service costs. These are both worth the bigger price tag in the long-term.

Be very cautious of any HVAC companies wanting to replace an old system with the same system. Why? The ever-evolving HVAC technology often means that more efficient systems are available. Upgrading gives you the chance get the most efficient equipment within your budget. So, ask prospective contractors about Energy Star-rated models. Also ask about any rebates or special offers that could offset the cost of equipment.

In closing, choosing an HVAC contractor is a matter of being proactive in your selection. Vet their skills. Check their reputation. Don’t let the cart come before the horse in getting costs before a detailed inspection takes place. To learn more about Harwich Port and our services or solutions, call us at (508) 593-9436. Schedule your service today!